Shipping policy
At Ramasat we are committed to delivering your orders promptly and efficiently, while maintaining the highest standards of service. This Shipping Policy outlines our shipping methods, costs, delivery timelines, and other important information related to your purchase.
Order Confirmation & Tracking
• Once your order has been processed and shipped, you will receive a confirmation email.
• WhatsApp: +971 566896891
• Customer Support Hotline: +971 566896891
Shipping Destinations & Delivery Time
• We proudly offer worldwide shipping to ensure our products reach you wherever you are.
United Arab Emirates (UAE):
Orders are typically delivered within 48 hours from the date of confirmation.
International Delivery:
Orders are typically delivered within 7 working days from the date of confirmation.
However, due to current logistics and carrier limitations, we are unable to ship to the following countries:
- Turkey
- Spain
- Ukraine
- Russia
- Belarus
- Yemen
- Kyrgyzstan
- Syria
- Israel
- Cyprus
- Palestine (Jerusalem)
- Mexico
- Venezuela
- Brazil
Shipping Costs
UAE Standard Shipping: AED 30 — Applicable to all orders within the UAE.
International Shipping: Charges vary depending on the destination and shipment weight. Final shipping cost will be calculated at checkout.
Shipping Details
-
All 7 days of the week are considered working days, (excluding UAE public holidays and weekends, if applicable).
-
All orders are shipped from our UAE fulfillment center.
-
Orders placed outside of processing hours or during public holidays will be processed on the next available working day.
-
Delivery is not available to PO Boxes or freight forwarding addresses.
Shipping Restrictions
-
Please ensure that your shipping address is accurate and complete at the time of checkout to avoid any delays or delivery issues.
Note: Delivery times are estimates and begin from the shipping date, not the order date. Delivery timelines are subject to order approval and product availability.
