Privacy Policy

Ramasat Perfumes Company, owner of the website www.ramasat.com, respects your privacy and strives for this privacy to conform to the legal requirements recognized in relation to data collection, processing and transfer.

By using the website www.ramasat.com or the services provided by it (and thus agreeing to the terms of use), you expressly agree to the use of your information by Ramasat Perfumes as described in this Privacy Policy. Your use of the Ramasat Perfumes Site is subject to your agreement to the www.ramasat.com Terms of Use and Privacy Policy. If you do not agree to the terms and this privacy policy then you should not continue to use www.ramasat.com .

We are committed to respecting and maintaining the privacy of users and visitors who use or visit the site. The purpose of this Privacy Policy is to clarify the way you will use your information, including personal information that we may obtain from you while you use www.ramasat.com .

Information about our customers is an important part of our business, and we will not sell or share this information with others. Just as shown below, any exchange of this information will be limited to the group of companies / branches of Ramasat Perfumes Company that follow or are subject to the same privacy policy mentioned.

Personal data collection and how it is used

By using the website www.ramasat.com, you provide us with certain information, (referred to as indicated below by personal data) that we may collect and store to provide the required services and perform our contractual obligations, in addition to allowing us to understand the site's users to improve and develop www.ramasat.com.

This information includes your name, address, phone number, email address, invoices and (credit cards, direct debit card if used), the date of the request, your comments during your visit to the site (it includes the computer address used, the geographical location, the navigation system used , Operating system, source, visit duration, number of pages viewed, site navigation, etc.).

Information regarding any process between us and you through www.ramasat.com, and includes information related to any purchases of our products or services. Information you provide to us to register with us as a registered user (including your account details).

Information you provide to us to subscribe to www.ramasat.com services, e-mail notices and / or newsletters.

Any other information you choose to send us, and your comments including product / service evaluation.

We may use your personal information that you have provided us with or collected by us for the following:

To register you at www.ramasat.com, and to manage and provide our services as mentioned in www.ramasat.com.

Fulfilling our commitment by providing services to you; including purchasing and delivering products and getting paid for it.

To analyze and evaluate your shopping preferences (such as market, customers, product analysis etc. ...) to enable us to review, develop and improve the products and services we provide, and enable us to provide you and our customers with relevant information through our marketing programs. We may use your personal information to make decisions about the uses of your computer technology, for example selecting products and services that we think are important to you through the information available to us automatically. We may inform you about these products and services including special offers and discounts, competitive offers etc. ... (including products and services of companies and other competitive institutions) by e-mail or phone (including automated marketing calls), text messages and other e-mails Such as picture messages, mail, fax, etc.

When you provide us with personal data, you will find the option to refuse to obtain information about products and services, whether from us or from a third party if you do not wish to do so, and to enter you if you wish for any competitive withdrawals / prizes.

We may supplement your personal information that you provide us with information that we may receive from a third party (for example credit rating agencies).

Prevent fraud

In order to protect our customers and protect us from fraud and theft, your personal information that we obtain (to verify identity and other information in our customer records, including how to create your account etc.) may be shared with other groups / companies / subsidiaries of Ramasat, Other third parties, companies, retailers, financial institutions and others (including legal institutions) that are competent to prevent and detect fraud.

Phone calls

All phone calls (incoming and outgoing) may be recorded to verify the content and may be used in conjunction with your records for organizational compliance, quality control, staff training, prevention or disclosure of criminal activity or resolution of complaints.

Share your personal data with others.

While we will do our best to protect and maintain the confidentiality of the information provided to us, we may share your personal data with others from the group of subsidiaries or branches of Ramasat Perfumes or we may share it with other parties and companies or retailers and institutions that provide services or products that we provide to you through www .ramasat.com for the following reasons:

1- Follow-up and management of any prizes or competitions that may be offered by these companies or institutions.

2- Agents, employees, or any third party agreed to provide services to us.

3- For any party agreed with it to transfer rights or duties under our agreement with you.

4- Under our right to do so, or under the law that obliges us to do so in relation to any legal or future legal procedures that may arise, in order to create or defend our legal rights (including providing information to others for the purposes of preventing fraud and fraud and reducing credit risk .

In order to develop these activities specified in this section, we may transfer your personal information to international institutions or companies outside the United Arab Emirates. We will take all steps to ensure the confidentiality of your information and the same level of protection as is recognized in the United Arab Emirates and that is required of us by law in the country. By agreeing to the terms of this Privacy Policy, you expressly agree to such sharing of your personal information.

If Ramasat Perfumes is sold to a third party, or the company is merged with a third party, then the personal information must be transferred to this party and in this case it requires that party to give the necessary care to your personal information in a way that is no less than the care taken from Our party.

Browser log (cookies)

www.ramasat.com uses the modern technology in its website, which is using cookies that allow knowing the user's activities and interests and that help us provide a special experience when shopping through our website. Use of this technology also includes technology that helps us track your personal information for the purpose of tracking your activity at www.ramasat.com, preparing reports, assessing trends and monitoring the way the site is used.

You hereby agree to www.ramasat.com use this technology by accepting the terms of use. If you do not wish us to use cookies, you can use your search browser to clear all cookies from your computer to turn off this technology, prevent cookies or receive a warning before storing cookies.

Security

We take the necessary measures sufficient to prevent unauthorized access to the site, use, amendment, disclosure or destruction of personal information. Any of the information collected and stored is identified and protected using all available means. The Ramasat Perfume Spectrum is not responsible for any unauthorized entry by a third party unless this entry occurred due to our negligence or intentional misuse.

Protecting your personal data is important to us, so we take the following precautions to better protect your personal information:

We take the necessary technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.

We store all of your personal data that you provide to us in our protected systems and secret numbers on the server. All electronic operations that you perform or receive will be encrypted.

It is important to confirm your role in protecting your account or password on your computer. You must ensure that you fully exit your account when exiting www.ramasat.com.

Product evaluation

It is possible that two weeks after receiving our product, send an email to invite you to provide us with your feedback or evaluate the products that you have purchased. In addition, we may ask you if you would like to answer questions related to the product you purchased that were asked by other customers.

Remarketing

www.ramasat.com provides the ability to use cookies to collect data on site visitors and thus display Google marketing activities at specific times to provide appropriate content for shoppers and provide better shopping service and this may include but is not limited to displaying our own ads or third-party ads on Google’s networks And some carefully selected websites and web browsers. We at Ramasat Perfumes respect your privacy and are committed to giving you the right to choose from such ads. You can control this by setting your preferred remarketing feature here.

Please note

Your comments may be shared with other companies / branches or subsidiaries of Ramasat .

Once you submit your evaluation, questions and answers will appear on the website www.ramasat.com in accordance with our publication guide.

Your notes can appear undefined, or if desired, your evaluation can be left without explanation.

It is not possible to edit or delete your rating after submitting it.

If you have any other questions regarding this service or wish to remove your comment, please contact customer service.

General Notes

You have the right to receive a copy of your personal information that has been stored with us, providing this information is subject to the following items:

A written request from your end.

To provide us with a proper proof of your identity for this purpose, we usually accept copies of your passport or ID card in addition to an original notice of the electricity bill to show your place of residence.

Personal information may be withheld to the extent permitted by law.

You can send an email to us requesting that your personal information is not given for marketing purposes at any time. If you feel that your personal information we have is incorrect, you can contact us.

You may receive emails from Ramasat Perfumes upon your subscription request. If you ever wish to cancel your subscription, you can click on the unsubscribe link at the bottom of any email communication.

Any change in the privacy policy will be posted on www.ramasat.com and other information we collect in the future. These changes will take effect from the date of publication. It is review of the Privacy Policy from time to time to ensure that you are aware of any changes that are your responsibility. We may notify you by email with any changes to this Privacy Policy.

Contact us

If you have any comments / questions or requests regarding our privacy policy and terms, you can contact us by sending an email to info@ramasat.com.

Or call us at Customer Service +971 4 5755944 of Ramasat Perfumes.